QA Process Consultant for Tech Companies

Build QA systems that reduce production incidents and deliver measurable ROI - with processes your team actually uses.

100%
Team Adoption Target
<10%
Reopened Issues Target
<12hrs
Bug Triage Target

Your deployments lack consistency

Each release is handled differently, extending time-to-market and creating team anxiety

Issues sit unassigned for days

No clear ownership or prioritization - team members lack confidence in their responsibilities

You can't quantify quality ROI

Without metrics or ROI analysis, quality looks like a cost center instead of a competitive advantage

You have no in-house QA at all

You need to start a QA function but don't know what roles to hire or how to begin

Get systems that reduce deployment risk and accelerate time-to-market. You'll receive documentation grounded in reality, clear ownership structures, and hands-on implementation support until your team owns it.

QA Process Improvement Services

Fixed-scope engagements with defined outcomes. You get working systems, not just documentation - with metrics to prove ROI.

Deployment Process Design

Build a comprehensive deployment process that increases team confidence and velocity while reducing production issues.

  • Process documentation with flowcharts and rollback procedures
  • Entry/exit criteria aligned to business risk tolerance
  • Team interviews to capture how things actually work
  • Implementation support to ensure adoption

Holistic QA Strategy

Establish a comprehensive QA approach that improves product quality and processes, delivering positive ROI on your quality investment.

  • Quality strategy tied to business outcomes
  • Process improvements across development lifecycle
  • ROI analysis to justify quality investments
  • Self-sustaining improvement framework that reduces your dependency on external consultants

Issue Tracking System

Create an issue tracking system that eliminates decision bottlenecks and reduces defect resolution time - giving your team clear ownership and fast turnaround.

  • Clear ownership for every issue
  • Prioritization framework based on business impact
  • Workflow design everyone can follow
  • Target: <12 hour triage on critical issues

QA Infrastructure & Hiring

Build the metrics, documentation, and processes your team needs to scale quality as you grow. Get hiring support if you're building QA from scratch.

  • Metrics and KPIs for quality visibility
  • Documentation and best practices your team can improve
  • QA role definitions and team sizing
  • Interview support to get your QA function started

Need a Custom Solution?

Every company's quality challenges are different. Let's discuss your specific context and design an engagement around your constraints and goals.

Schedule a Consultation
2025 ISTQB National Champion (Serbia)
3rd Place ISTQB World Testing Cup 2025
ISTQB® Advanced Test Analyst
Global Marketplace Experience

What I Bring to Your Team

Experience from implementing these processes across industries: online marketplaces, real-estate data analysis, and fintech.

Implementation That Sticks

Your new QA processes won't just exist on paper. Using proven Kanban frameworks that have increased developer satisfaction and confidence, you'll get systems your team actually wants to use - with hands-on support until adoption is complete.

What this means for you: I won't just hand you documentation - I'll help you implement it and ensure your team actually adopts it.

Business-Aligned Priorities

Your QA roadmap ties directly to revenue and business impact. No more "everything is priority 1" - you get a clear framework that shows leadership exactly how quality efforts drive business outcomes.

What this means for you: Your QA processes will align with business goals, not just technical ideals.

Cross-Team Collaboration

Your deployment documentation will work for everyone - from junior developers to your CTO. With experience managing projects across full tech stacks and leading cross-team initiatives, you'll get frameworks that bridge gaps instead of creating silos.

What this means for you: I speak everyone's language - developers, product managers, executives - and can bridge gaps between teams.

Smart Automation

Speed up your QA processes where it matters. You'll get recommendations on which repetitive tasks to automate, comprehensive documentation your team can maintain, and velocity improvements that compound over time.

What this means for you: I'll identify opportunities to speed up your processes through both traditional scripting and AI acceleration, then document them so they're maintainable.

Governance That Works

Balance innovation with compliance. Whether you need AI governance policies, quality frameworks, or process standards, you'll get practical guidelines that satisfy both your legal team and your engineers - without endless committee meetings.

What this means for you: I understand how to create frameworks that satisfy both technical and business stakeholders.

Measurable Outcomes

Define success upfront with clear metrics: <12hr bug triage, <10% reopened issues, 100% team adoption. You'll have leading indicators to course-correct early - not lagging indicators that only show problems after they've hurt the business.

What this means for you: We'll define success metrics upfront and work toward clear, quantifiable improvements.

The Targets I Work Toward

Example targets that guide engagements - your business will have custom metrics aligned to your specific goals and context.

<12hrs
Bug Triage Time

Target bug triage time: prioritize and assign within 12 hours.

<10%
Reopened Issues

Target reopened issue rate: under 10% per release.

100%
Team Adoption

Target team adoption rate: 100% within implementation period.

1:5
Hire Success Rate

Target hiring efficiency: 1 successful hire per 5 interviews conducted.

AI-Powered Velocity

Get 2-3x faster delivery through AI acceleration - with full transparency on where AI adds value and where human expertise stays essential.

Velocity Multipliers

  • Documentation generation: Draft comprehensive process docs in hours instead of days - reviewed and refined for accuracy
  • Test scenario creation: Generate test cases from requirements instantly, then validate against real-world edge cases
  • Defect pattern analysis: Surface trends in your bug logs and quality metrics that would take weeks to identify manually
  • Workflow acceleration: Automate repetitive QA tasks using AI tools - freeing your team for high-value testing

Result: 2-3x faster delivery without sacrificing quality - AI handles routine work so expertise focuses on strategic decisions.

Human Judgment Required

  • Strategic decisions: Process design, prioritization frameworks, and quality standards require deep business context AI can't provide
  • Stakeholder interviews: Understanding your team's pain points, politics, and culture needs human conversation
  • Implementation planning: Change management and adoption strategies must account for organizational dynamics
  • Final deliverables: Every recommendation is reviewed, validated, and tailored to your specific context - not generic AI output

Why: AI lacks business judgment, organizational understanding, and accountability for outcomes.

Full Transparency + Policy Assistance

When AI tools are used, you'll know exactly what was AI-assisted and what represents direct expertise. All AI tools comply with enterprise security standards and your data policies. AI accelerates delivery - it doesn't replace judgment or accountability. Need help establishing your own AI governance? Get practical frameworks designed for real-world adoption.

My Consulting Approach

I start by understanding how things actually work today, then design improvements grounded in your reality - not textbook theory.

1

Discovery & Interviews

I start by interviewing your team to understand current workflows, bottlenecks, and what actually happens day-to-day - not just what's documented.

2

Documentation & Design

I create clear flowcharts, procedures, and frameworks based on reality - with improvements aligned to your risk tolerance and team capacity.

3

Implementation Support

I work alongside your team to implement new processes, running workshops and providing hands-on guidance until adoption is complete.

4

Measurement & Handoff

I deliver complete documentation, establish performance metrics, and ensure your team can own and evolve the system independently - reducing your reliance on external support.

Let's Design Your QA System

Need deployment processes that reduce risk? Want measurable ROI on quality? Building QA from scratch? Let's discuss your specific challenges and design the right engagement.

Location
Belgrade, Serbia

Ready to explore options?

Email me to discuss your QA challenges. I typically respond within 24 hours.

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